What To Expect From Your Local Fayetteville, North Syracuse, & Fulton Orthodontists
Drs. Callahan, Flanagan, Smith, and Stock are always excited about meeting new patients during their first visit. From the moment you walk through our doors, we want you to feel comfortable and cared for in our offices. We promise to make every effort to create a relaxed atmosphere for you, and our commitment to excellence in our orthodontic results begins with your first visit! The best part is your records and consultation are complimentary for your first visit!
About two weeks before your scheduled appointment, you will receive a confirmation letter along with a New Patient Information sheet and a booklet about orthodontics. You will also receive a reminder call a couple of days before your appointment.
Please let the front desk know you have arrived, and they will show you how to check in using our state-of-the-art computer check-in system. Our treatment coordinator assistant will be out to greet you shortly and escort you to the records room where photos and X-rays will be taken. Next, you will meet with the treatment coordinator to discuss your concerns and/or any issues from your dentist. We will be looking for discrepancies in bite, alignment of the teeth, spaces, crowding, and other issues. The doctor will join you in the treatment coordinator’s room to discuss his evaluation and treatment recommendations.
If it is recommended that this is the right time to begin treatment, you will be given:
- An estimate of how long treatment will take
- A description of exactly what is involved in the orthodontic treatment
- An exact cost with payment options (We offer a variety of affordable payment options, including the coordination of insurance.)
Our Walk-Out folder that you will receive after the initial appointment contains:
- Callahan, Flanagan, Smith, & Stocks’ practice policies
- Office hours and phone numbers
- Foods to avoid if you are going to be wearing braces
- A letter describing the doctor’s observations and recommendations
- A copy of the computer images
- Fees, if ready to start
- Appointment ticket
Have A Question? Give Us A Call!
We hope your experience in our Fayetteville, North Syracuse, and Fulton orthodontists’ offices leave you with a positive and confident feeling. We have been straightening teeth at Callahan, Flanagan, Smith, & Stock for over 60 years and have continued to maintain the same high standards of excellence and commitment in caring for our patients. If you have any questions or concerns, or would like to schedule an appointment, please feel free to contact us at 315-458-0020. We are happy to help in any way we can. We look forward to seeing your smile soon!